Contact

Get in touch

Start here. Whether you're a patient with a question, a provider looking to partner, or just trying to reach the right person, we'll point you to the right place.

"I needed a competent compounding pharmacy, and struck gold when I found The Chemist Shop."

Jeffrey De Kaye
Verified Google Review
★★★★★
PCAB & ACHC Accredited
PCCA & APC member
LegitScript Certified
LDN Research Trust listed pharmacy
Licensed in 7 states
PCAB & ACHC Accredited
PCCA & APC member
LegitScript Certified
LDN Research Trust listed pharmacy
Licensed in 7 states
PCAB & ACHC Accredited
PCCA & APC member
LegitScript Certified
LDN Research Trust listed pharmacy
Licensed in 7 states
How to reach us

Four ways
to get an answer

Call us
The fastest way to reach a person — for refills, medication questions, or anything time-sensitive.
NY — Compounding Facility:
(718) 472-0900
NJ — Retail & Fulfillment:
(201) 641-0407
Email
 For general inquiries, partnership questions, press, or anything that isn't urgent.
sales@thechemistshop.pharmacy
Provider Portal
Already a partnered provider?
 Log in to submit prescriptions

FAQs

Do you fill prescriptions directly?

Not directly. We compound your medication from a provider's prescription and ship it to you. We can't sell or dispense anything without that prescription, and patients can't order directly from us.

How do I request a refill?

Use the refill request form above, and pick your location so it reaches the right pharmacy team. A pharmacist reviews every request and we'll follow up to confirm — it's not an instant checkout, but it's the fastest way to get a refill started. If it's time-sensitive, call us instead. Either location can start a refill; compounded prescriptions are always prepared at our Long Island City facility.

How do I reach a pharmacist with a medication question?

Call the location you work with — it's the quickest way to speak with a pharmacist directly. You can also send a message through the form above and we'll route it to the pharmacy team. For anything urgent or clinical, please call.

I'm a provider — how do I partner or log in?

If you already partner with us, use the Provider Login to submit prescriptions and manage orders. If you're a prescriber who'd like to work with us, you can learn about partnership and apply — providers are typically onboarded within one business day.

Which locations do you have?

We operate two pharmacies with different roles. Our Long Island City, New York facility is our headquarters and compounding facility — every compounded medication is prepared there. Our Teaneck, New Jersey pharmacy handles retail and fulfillment. Wherever you are in our seven licensed states, your medication is compounded in Long Island City and shipped to you. For full addresses, hours, and maps, see our Locations page.

Medicine made for the person taking it

Partner with us, or find a provider who prescribes through The Chemist Shop.